{"id":381,"date":"2009-09-09T18:06:08","date_gmt":"2009-09-09T07:06:08","guid":{"rendered":"http:\/\/mrpitcher.wordpress.com\/?p=381"},"modified":"2009-09-09T18:06:08","modified_gmt":"2009-09-09T07:06:08","slug":"cheap-fast-and-great-quality-cant-be-done","status":"publish","type":"post","link":"https:\/\/www.razchorev.com\/newme\/cheap-fast-and-great-quality-cant-be-done\/","title":{"rendered":"Cheap, Fast, and great quality – Can’t be done??"},"content":{"rendered":"

\"\"<\/a>I used to think so. I also remember the signs at my mechanic, asking me to choose two – can’t have all three.<\/p>\n

Today, I was so blown away<\/strong> by my experience, I had to share it! (remember viral marketing<\/a> from my last post?).<\/p>\n

Briefly – my ADSL router at home is giving me trouble. I needed a new one. I call my IT expert: “Geoff <\/a>– what should I get?” Geoff went to check with his geeky forums, to see what his friends use and recommend. We find the model number, and shop for the cheapest <\/strong>price on www.shopbot.com.au.<\/p>\n

We find the cheapest <\/strong>was at JMG Technology (www.jmgtechnology.com.au<\/a> ). Geoff added: “I’ve dealt with them before, if you order online before 4pm, you’ll have it delivered to you the next day”. Sounds good.<\/p>\n

I jump on the website, fill in a short registration form, and one thing “jumps” at me: there is a comment box, allows me to leave delivery instructions. “This is cool” I thought. I don’t come across this comment box very often….<\/p>\n

Long story short – on the bottom of the confirmation page, there is a little remark “shipping…..1-3 days. to speed things up just email screenshot of your online payment….”<\/p>\n

I did!<\/p>\n

Within minutes, I get the auto response, and a minute later, Jason emails me, asking me something about my delivery instructions. WOW – this is quick service! 5 minutes later – shipping is confirmed!<\/p>\n

In a world where people complain about slow service<\/strong><\/em>, high prices<\/strong><\/em>, and crap products<\/em><\/strong> (any combination or all three), I felt the need to present the Flower in the Thorn field.<\/p>\n

Well done – JMG Technology<\/a> – Keep up the good work!<\/p>\n

\"Reblog<\/a><\/div>\n
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